GambetDC, Washington, D.C.'s lottery-run sports betting app, has an interface that draws frequent criticism. For bettors familiar with the many major national sportsbook platforms operational in Virginia, using GambetDC — which was developed by third-party provider Intralot — can be a jarring change.'
A D.C. Lottery spokesperson told Sports Handle over the summer that the goal was for interface enhancements to be implemented by the start of football season. That goal wasn't met, but changes are still expected soon.
Fall changes still likely
Melissa Davis, the D.C. Lottery's interim director of marketing and communications, told Sports Handle via email last week that “we will launch a significantly enhanced user experience for our mobile app that is more in line with what players experience when wagering with private operators. … We anticipate rollout during the height of football season, before the playoffs begin.”
One of the major areas of concern with the interface is the number of clicks needed to reach different bets. For example, placing a bet on a golf tournament this summer was a wildly inconvenient task, requiring multiple clicks and plenty of scrolling to bet on a major championship.